As posted to web host rating & review web site aspin.com.
Unedited ratings & reviews for BottomLine Web Hosting from existing hosting customers
www.bottomlinecom.net!


 

Best on the NET     
Written by Jackson Nies from Fargo, ND   
Strengths:   supports .NET, very fast response time on questions  
Weaknesses:   None to mention  
Details:   Hello, I just wanted to drop a line to tell you how very pleased I am with your services. I am about to take on several very large clients and have referred them to bottomlinecom.net. Your service is completely awesome, the best on the net.
Review Based On:   20 Month(s) of usage
I'm very happy with BottomLine Hosting    
Written by Josh Corn from State College, PA   
Strengths:   Great customer and technical support, super low prices, fast servers  
Weaknesses:   None encountered so far  
Details:   $8/month Windows hosting seemed too good to be true. I figured they would load as many sites as possible onto their servers and my bandwidth would be very limited. However, I was pleasantly surprised at the speed I can transfer files. In addition, support has always responded to my requests within the hour! I love being able to host my ASP.NET apps for so cheap. The service they offer is worth at least 4 times what I am paying. Unless something drastic happens, I will continue to be a loyal customer for a very long time to come, and will be signing up my clients soon as well. A+++.
Review Based On:   2 Month(s) of usage
Fantastic BottomLine    
Written by Anna Leffew from Hixson, Tennessee   
Strengths:   Tech Support is wonderful! Speedy answers. Very good to work with  
Weaknesses:   Haven't found any yet.  
Details:   "thank you" so very much for your willingness to work with me. I have appreciated all your efforts and you have been excellent to work with and I will recommend you to everyone I come in contact with. Keep up all the good work. You have very good customer service, and excellent tech support. Thanks again for everything! An excellent web host and pricing is very reasonable. I have been with them for about 5 years now and haven't had any complaints. They have been very good at refunding money for canceled sites etc.. I have hosted several sites there. I would recommend them to everyone. Their control panel is very easy to use.
Review Based On:   60 Month(s) of usage  
Bottomline Web Site Hosting Review    
Written by Mark G. from USA   
Strengths:   low PRICE, GREAT customer service, BEST standard features, MOST reliable,  
Weaknesses:   None. I was lucky to find this company by searching deep within the Web.  
Details:   I have used other Hosting services before and found this company met my needs and requirements with a low price as a bonus. The only weakness if you can even call it a weakness is that the company doesn't have a referral service. Their support team said the reason they don't have a referral service is because they would have to increase their hosting fees to offer discounts for referrals, which they will not allow. Anyway, I am very happy with their service and so is my Dad, who is one of their new customers!
Review Based On:   2 Month(s) of usage  
There when you need them     
Written by Cheryl Bates from South Carolina   
Strengths:   Excellent support - when you need it and affordable  
Weaknesses:   None.  
Details:   I rented web hosting from Bottomline and from another company. The other company went bellyup in the middle of the night and I sent an urgent request to Bottomline. The service team helped me get things switched that night. For the last two weeks they have worked through some of the problems that resulted from the move and getting us set up with more clients moving to us as a result of the failed host. While we had worked with Bottomline for a few years, I had no idea how fabulous the team was until I was in a crisis - they deserve more than 5 stars! My business is soaring because of them.
Review Based On:   36 Month(s) of usage  
Great Service - Great Price You Can Have Both!!!     
Written by Adam N from Chicago Area   
Strengths:   Responses are quick and to the point! Very Helpful.  
Weaknesses:   Can't find any yet!  
Details:   Everytime i've had a question, they have not only responded with the 24 hour window, it's usually within a few hours... and I don't mean the auto-response crap! This company is GREAT! I wish they handled plumbing & car repairs!
Review Based On:   2 Month(s) of usage
Comment From Listing Owner:  This is a very kind review from one of our customers. However, we wish to correct him in just one area. During normal support hours your technical support ticket will be responded to within 60 minutes, and typically technical support tickets are responded to within 30 minutes (many times within 10 minutes). This, during normal support hours.  BottomLine is pleased to be able to say that every ticket that has been submitted to us in our 4 years of existence has been responded to. The BottomLine: Tickets don't sit at BottomLine, and always are attended to, period.
Good Price. Good Service.     
Written by Steve G from Ohio  
Strengths:   Prompt, knowledgable tech support. Reliable servers.  
Weaknesses:    no comment  
Details:   I've been with Bottom Line for over a year, and my experience has been excellent. I've had very few problems, and most of those have been lack of knowledge on my part. Tech support has always responded promptly to my inquiries. Answers come quickly and accurately. Technicians are courteous and work with me at my knowledge level, treating me as neither geek not novice. I would recommend (and have) this compay to anyone looking for very reasonably priced Windows based hosting.
Review Based On:   15 Month(s) of usage  
Get this HSP Service Today   
Written by Gerhard Venter from Atlanta, GA   
Strengths:   Good package, lots of databases, all the new technologies, great support.  
Weaknesses:   None encountered so far.  
Details:   I've been with Bottomline for several months now and have experienced nnothing except great service, over delivering on promises and lightning fast support. All my future sites (and those of people I consult with) will be with Bottomline.
Review Based On:   7 Month(s) of usage  
Bottomline, What a Find!    
Written by Mike M. from Missouri   
Writer is with: http://www.sportschedules.net
Strengths:   Cost, reliability, support  
Weaknesses:   None that I have found.  
Details:   Having purchased hosting from others, I ran the gamut of poor service, excessive down time, too much expense for what I got, I finally found Bottomline. I just can't say enough about these guys. They have the absolute best customer support I've ever seen and the cost of hosting is ridiculously low (don't tell them I said that). My sites are always up and the features rival the best available anywhere.
Review Based On:   24 Month(s) of usage  
WOW!    
Written by Laurie Tennison from texas  
Writer is with: http://www.beadtastic.com/
Strengths:   customer service, flexibility, cheap!  
Weaknesses:   none :)  
Details:   I think my favorite thing is that with these guys you don't get what you pay for....YOU GET SO MUCH MORE! Awesome customer service, awesome everything! :) Thanks!
Review Based On:   2 Month(s) of usage
  
Customer service at its best! I love these guys!   
Written by Mary Liz Curtin from Michigan  
Writer is with: http://marylizcurtin.com/    
Strengths:   Speedy responses, thoughtful service and friendly emails  
Weaknesses:   haven't noticed any  
Details:   I have had a website with Bottomlinecom for two years, They are friendly,they respond incredibly quickly and several times they have offered more than I asked. I've just reguistered two more domains and wish I could do more, except building them would be too much work. This company exemplifies customer service.
Review Based On:   24 Month(s) of usage
  
Bottomline -You're Making Me Look Good!    
Written by Lance Timmer from Grand Rapids, Michigan   
Writer is with: http://www.michiganaoh.com/
Strengths:   Lightening quick responsiveness, inexpensive, dependable!  
Weaknesses:   no comment  
Details:   Bottomline guided me step by step through the process of setting up my organisations' website.These folks are very patient and had me up and running in no time. Our last wpp went belly up with out any advance notice. I'm very greatful for bottomline being in business! Especially, Greg Mandel! This man deserves a medal for his help!
Review Based On:   12 Month(s) of usage
  
BottomLine is simply TOPS!!    
Written by Chad Fetzer from Chicago, IL   
Writer is with: http://www.theeda.com/
Strengths:   Support is the best that I have seen.  
Weaknesses:   Nothing..  
Details:   I signed up last weekend and I had a few things (changes) that needed to be made to my site. Also asked for some help with other areas of my hosting plan. Support was right on top of everything that I needed. Everything was solved within minutes of sending in a support ticket (yes, an email ticket! I didn't even have to call!) The list of features cannot be beaten! You get so much for what you pay. Try finding a better value. You simply cannot! Even if you do find cheaper hosting with the same list of features, you get poor support. I shopped around for days before finding BottomLine, even signed up for a plan with a different hosting provider (ended up canceling due to poor support) I'm stickin' with these guys! If you want a host that is ultra responsive (I'm an IT guy, dealt with hundreds of ISPs and BottomLine is the most responsive and best quality that I've seen to date) with a list of features that others pay $50-100 per month for, then you have found the right place! The list of features cannot be beaten! You get so much for what you pay. Try finding a better value. You simply cannot! Even if you do find cheaper hosting with the same list of features, you get poor support. I shopped around for days before finding BottomLine, even signed up for a plan with a different hosting provider (ended up canceling due to poor support) I'm stickin' with these guys! If you want a host that is ultra responsive (I'm an IT guy, dealt with hundreds of ISPs and BottomLine is the most responsive and best quality that I've seen to date) with a list of features that others pay $50-100 per month for, then you have found the right place! Chad theeda.com
Review Based On:   7 Day(s) of usage  

I can't help but to comment on this service    
Written by Online Guitarist from California   
Writer is with: http://www.onlineguitarist.net/
Strengths:   Customer Service!!!! Very fast and reliable  
Weaknesses:   ??? weaknesses? I see none  
Details:   I have had this service for almost 1 year now. I have to say the tech support is 2nd to none. I usually get a response in less than a few hours, even in the middle of the night. I host several sites with bottomline and I don't plan on moving anytime int he future. I've never seen better support.
Review Based On:   10 Month(s) of usage  

One Stop Shopping for IIS Web Services    
Written by Jase M from New Orleans, LA   
Writer is with: http://www.ohpnow.com/
Strengths:   Easy Setup, Easy Administration, and Excellent Support  
Weaknesses:   Can't find any  
Details:   I have 3 personal sites and one corporate site hosted by Bottomline. They are easy to use, and I haven't had any problems at all!
Review Based On:   7 Month(s) of usage  

This site needs more stars for a proper rating    
Written by Walter Sully from NJ   
Writer is with: http://www.tcnjlifesavers.org/
Strengths:   Excellent value, easy to purchase, fast (self-serve) set-up, loads of fetures  
Weaknesses:   none that I've experienced  
Details:   I am Faculty Advisor for TCNJ Life Savers Org and have donated the site. http://www.tcnjlifesavers.org The Value! Value! Value! I found at bottomlinecom.net allows me to support other good causes. Look. You can't beat the deal here. I had a "friend" that owns a share of an ISP/Hosting company and bottomlinecom.net beat the best deal they could offer. No need to negotiate we these guys - the value is there. Bottomlinecom.net technical support guys are AWESOME. What a company. Excellent service and unprecedented customer support - timeliness and quality. In other words, for the solitary problem I had in getting my aspx pages running they responded (acknowledged) the problem and then fixed it ...fast! All within an hour. BTW, I have a consulting practice and admin aspx applications myself, so I know how easy it is to miss a nit. I'm happy the support team at bottomlinecom.net didn't do the typical Big Company "we need more information, what Browser do you use and what is your shoe size?" These guys just jumped on it. walt sully Asst Prof Computer Science The College of New Jersey http://sully.faculty.tcnj.edu
Review Based On:   12 Day(s) of usage  

Best Out There    
Written by S B from Iowa   
Writer is with: http://granitizeproducts.com/
Strengths:   Customer service is top notch  
Weaknesses:   Have yet to see any  
Details:   I have never in my life come across such incredible customer service!! Not only are the responses quick and accurate, but their support staff never treats you like an idiot, even if you are asking a "Duh!!" question. Not only would I recommend BottomLine's hosting to others, but I would strongly recommend any business that values customer relationships take lessons from these guys in customer service!!
Review Based On:   1 Month(s) of usage  

THERE IS NO OTHER THAT IS BETTER    
Written by Doug Puckett from ohio  
Writer is with: http://www.vitabits.com/
Strengths:   Service, Support, Price, Features, Speed, Stability  
Weaknesses:   Not a one weakness even after more than a complete year  
Details:   After being burned too many times by cheap fly by night web hosting so called companies, Bottomline is truley a gem. You can't find any better support, services and hosting anywhere. I've had even $200 a month plans that couldn't even look these guys in the eyes. Need hosting - This place is the place - You won't have any problems at all with this hosting company!
Review Based On:   14 Month(s) of usage  

Bottomline is great    
Written by larry myers from Abingdon, MD   
Writer is with: http://hometownnerd.com/
Strengths:   Ease of use, many advanced settings for customization, COST, Tech Support, Quality and Speed  
Weaknesses:   None  
Details:   You basically get your own Web server to configure how you would like, as well as having the ability to add COM components as you wish. I also like the built in forum. Great ASP host. Tech Support is VERY responsive and helpful. Throw in a free domain registration and this place is GREAT! Larry Myers of HometownNerd.com
Review Based On:   1 Month(s) of usage  
These Guys are Awesome!    
Written by Nicholas Marthers from Rock Hill, SC, USA  
Writer is with: http://www.marthend.com/
Strengths:   no comment  
Weaknesses:   no comment  
Details:   The technical support of bottomlinecom is absolutely fabulous! When you're not so bright about some things, like I am, they're always there and willing to help with the issue. They follow through to the end and always check up to make sure that you're doing good. Honestly, when I began with them, I was kinda weary at how such a cheap host would be, now I know from experience! I reccommend them to all of my clients and friends. Thanks for all that you guys do!!
Review Based On:   4 Month(s) of usage  

prompt accurate service    
Written by jason w from chicago  
Writer is with: http://www.farviewrecording.com/
Strengths:   price people service  
Weaknesses:   no comment  
Details:   after a mixup on my part, I called them up, they told me what happened and got me up and running inside of thirty seconds. I wish every company I dealt with was this courtious, helpful, and quick as these guys are
Review Based On:   6 Month(s) of usage  

Bottom Line Hosting Has It All . . .    
Written by Joe Salvino from Southern California  
Writer is with: http://www.studio960pd.com/
Strengths:   Price & Customer Support  
Weaknesses:   no comment  
Details:   I luckily found bottomline web hosting a few months back and used them to create my first web site. I was so happy to find a windows2000 based server that supports ASP, all at a reasonable (understatement) price! And NO pop-ups or banners! My greatest surprise came today when I had a couple questions in dealing with mail. I reluctantly called them, thinking I wouldn't get thru, be put on hold or thru a never ending cycle of transfers, and worse yet I feared being treated as an idiot for asking a simple question. To my amazement, the phone picked up on the second ring by an actual person! He was really great in helping me on my issues and we were done in 2 minutes!
Review Based On:   2 Month(s) of usage  

Fastest Technical Response I've Ever Seen!    
Written by Todd Deitrick from Layton, UT   
Writer is with: http://todddeitrickphotography.com/
Strengths:   Curteous, FAST on Technical Assistance. Cost Effective.  
Weaknesses:   Haven't found any as of yet.  
Details:   I've been a member with BottomLinecom.net for almost a week now. I've had Many questions. All have been answered within 15 minutes. When I started up, I spoke with Greg and he was more than helpful giving me the best options for my company needs.
Review Based On:   7 Day(s) of usage  

The best i've used    
Written by joe przybylski from chicago  
Writer is with: http://www.joeprzybylski.com/
Strengths:   reliable; inexpensive; prompt service  
Weaknesses:   not very speedy -- but still great  
Details:   This will be my fourth ISP since deciding to put my website, used for graphic design and online proofing, online. I've went with "pay annually" providers and the cheap "$3" a month providers. Bottom Line is the best service i've used. The account was set up within minutes, and within 8 hours, my website was live. No problems. None whatsoever. Site live for one week now. Great job, Bottom line!
Review Based On:   10 Day(s) of usage  

BottomLine Web Hosting    
Written by Antonio Savoradin from British Columbia, Canada  
Strengths:   Price. Features. Tech Support.  
Weaknesses:   Forums could be updated more often.  
Details:   They've hosted my site for about 6 weeks. So far, it's been reliable. They've answered my questions promptly and in a manner that's easy to understand. They don't provide and charge for features I don't want or need. And did I mention price? I can't *imagine* a better deal on hosting packages out there. I checked everyone who showed up in all the major search engines. These guys really do offer the lowest price with the best quality I could find.
Review Based On:   2 Month(s) of usage  

Painless hosting experience    
Written by Ronald Conring from Akron, Ohio   
Writer is with: http://www.ricksrooter.com/
Strengths:   Quick tech support response time and great control panel.  
Weaknesses:   no comment  
Details:   I am trying out this hosting plan and so far, this is without a doubt the best hosting plan I have ever used. I intend to move many more of my sites over to you in the future. The instant setup and control panel works great and I love being able to install FP extensions myself instantly!
Review Based On:   7 Day(s) of usage  

10 Stars for quality and service!    
Written by Jim Barber from Signal Mountain, Tennessee   
Writer is with: http://qsoft2000.com/
Strengths:   Service and prompt response  
Weaknesses:   Can't find one! As soon as a negative pops up, they make it a posotive!  
Details:   I have been selling web hosting services since 1997 and this company far and away out runs, out manages, out services and out performs the competition. I host several sites and switch all of them over to this company 2 weeks after I made my first move. Congradulations! You do your job well.
Review Based On:   6 Month(s) of usage  
Great Customer Service    
Written by Anonymous User (#1389-220) from Buffalo   
Strengths:   Customer care is great , fast friendly !!  
Weaknesses:   little hard to learn their control panel  
Details:   We had some trouble setting our website up (our own weak knowledge) They were super !!!!
Review Based On:   3 Month(s) of usage  

Excellent so far!    
Written by Anonymous User (#1658-341) from Boston, MA
Strengths:   Easy  
Weaknesses:   no comment  
Details:   Just began subscription. Very easy setup and transfer process. For the money, the features and options offered for someone like me who requires a simple and yet effective site are great!
Review Based On:   1 Day(s) of usage