We know you have many choices when it comes to where to host your web site. We
also know there are only a handful of web hosts that are legitimate & perform.
Web hosting that people can rely on requires substantial investment
in quality equipment, facilities, network, staffing, and a dedication to
providing good service. We bring it all, at just about the
most competitive prices you can find in our market. Our combination of
features & service, when taken with our prices, provides the best value in
hosting on the internet today.
Here is a list of good reasons to choose BottomLine Web Hosting. It all works to
bring a stable, responsive, hassle free hosting experience.
Whether it be web sites, email, SQL Server, or other supplemental services
provided. If after reading you still aren't convinced, go
ahead and read our customer reviews available from the navigation menu to your
left.
Servers:
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Mother Boards:
For reliability & stability & performance. We use only Intel mother boards
and Intel chip sets..
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Processors:
The processor does make a difference. A big difference. We use only Intel
Dual Xeon configurations which yield stable, responsive, serving under even the
most demanding of environments. |
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Disk Drives:
Dual Seagate drives, one a mirror of the other, providing data redundancy in
case of disk failure.
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Power supplies:
Power matched to the demands of dual Intel technology which is significant.
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The result:
Web servers that run reliably over
long periods of time, process quickly, and respond quickly to requests.
Facilities:
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Subterranean in concrete walls over 3 feet thick. Shielding equipment
from elements and other natural disasters above.
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Redundant power, fire and climate controls. Gas powered generators rated
for 72 hours of continuous use. Gas fire protection, and multiple climate
control centers. |
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Secure structure: Positive identification is required at the parking
lot, entrance into the building, and entrance into the main
data facility. The entrance in the main data facility also incorporates
advanced hand scanning technology in order to gain entrance. Servers are
housed in heavy gauge steal cabinets that are bolted to the
foundation of building, below the raised & ducted floors which provide
continuous cooling control. |
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Clean environment: Micro filters in the climate control system cleanse the
air constantly, and food & drink are strictly forbidden in the actual data
center. |
The result: Our servers are safe
from the elements, infrastructure failures, and unauthorized tampering. No one
is going to spill a cup of coffee on our servers, and it's going to take more
than a little wind to knock our sails over. Much more than a little.
Network:
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Tier one bandwidth only, purchased direct from the the Tier one
providers such as Level 3.
Tier one providers are the top level providers and
form the true backbone of the internet.
Up to 6 Tier one providers are contracted with at any one time providing
network redundancy for those on our network. |
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Peering arrangements are not necessary and our upstream support,
when needed, is directly from the Tier one provider since we are their
direct customer. |
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Border switching is controlled/routed by Cisco routers
& switches, and route each and every web site request through the fastest route
to it's destination, and utilizing all Tier 1 channels available in it's
determination. It's called intelligent routing. |
The result: Reliable, stable,
fast, network responses for our customers. It isn't the cheapest way to go, but
we figure if you're going to do something, do it right.
Hosting Automation:
BottomLine has invested significantly to bring customers the latest technology
for self account & Windows domain management, incorporating HSP Complete and Plesk
7.5 for Windows automation.
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HSP Complete provides our customers with an easy convenient way at any
time to see the status of their account, the billing history of your
account, and to easily manage your credit card details. Opening a business
account allows multiple contact administration as well. All in with a secure connection to our servers.
Plesk if integrated within the HSP panel so our customers can manage
both account & domain details in one easy, convenient place! You can read
more about HSP from our navigation menu.
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Plesk 7.5 for Windows is one of the most complete, if not the most
complete, domain controller panels you will find on the market today for
managing your Windows domain. With Plesk 7.5 for Windows self-management
ability has never been greater for webmasters/developers. Almost all web
site properties & permissions that can be set in Windows/IIS can be set from
within your control panel, reducing greatly the need for host assistance.
You can read more about Plesk from our navigation menu. |
The result: Powerful and
convenient self-management tools so our customers can do most of what is desired
and/or required in account & domain management, without host assistance. For the
few areas where something will require our help, or for circumstances where
customers want help on advanced settings, or settings appear not to be
functioning as expected, our highly rated technical support team is standing by to
help.
Technical Support:
We see all manner of things being advertised
by affordable hosting companies when it comes to providing technical support.
What we hear from the many customers coming
to us from other hosts is something different. Make no mistake about it-
someday even the most experienced web developer/master will need their host's
help for something. It would be nice to know you host is going to be there when
you do need them, wouldn't it? So, we'll lay it out on the table for you:
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Bottomline is a ticket system support company and proud of it, and yet
we
offer far superior technical support compared to our industry as a whole. Don't
take our word for it. Again, check the customer reviews. |
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Support tickets are answered typically within 30 to 40 minutes, and
no more than 60
minutes during normal support hours. |
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95% of all tickets submitted with the information we need are resolved
in the 1st response. |
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Technical support is provided by real technicians that can help you 96 hours a week, including weekends
& Holidays, leaving lots of time to
reach us when you're working on your web site and need help with something. |
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Servers and Network are pinged every 10 seconds by automated monitoring
equipment that is itself monitored by humans 24/7, so
you can do your work and than have a good night's sleep. We'll be watching
things for you here. |
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Technical support hours: (all times Pacific Standard):
Monday - Friday: 7 a.m. to 11 p.m.
Weekends & holidays: 9 a.m. to 5 p.m. |
The result: We'll let our
customer reviews speak for themselves...
When it comes to affordable web hosting, the choice is clear....
BottomLine Web Hosting is THE place for affordable web hosting. |
